Getting Started

How do I get a RYDES account?
Please contact the person responsible for employee benefits in your company to activate your account. Most companies also have more information about th...
Wed, 9 Mar, 2022 at 11:24 AM
How can I change my RYDES password?
Open the RYDES app and click on the "Profile" section at the bottom right. Click on "Change password".  Now you need to enter your ol...
Wed, 9 Mar, 2022 at 11:24 AM
What can I do if my account gets blocked?
After a few unsuccessful login attempts, RYDES will lock your account for security reasons. Just wait 30 minutes and the account will be available again. ...
Wed, 9 Mar, 2022 at 11:23 AM
Can my company see which trips I take?
Your company cannot see how you spend your mobility budget. RYDES will only show mobility statistics on a company level but never on an employee level.
Tue, 5 Apr, 2022 at 2:51 PM